Privacy Policy
Your privacy matters to us at quillariqent
At quillariqent, we understand that your personal information is valuable and deserves protection. This privacy policy explains how we collect, use, store, and safeguard your data when you use our financial analysis services. We're committed to transparency and giving you control over your information.
Information We Collect
We collect information that helps us provide better financial analysis services to Australian businesses. This includes data you provide directly and information we gather automatically when you use our platform.
- Personal details like your name, email address, and phone number when you contact us
- Business information including company name, industry sector, and financial data you share
- Usage data showing how you interact with our website and services
- Technical information such as IP address, browser type, and device characteristics
- Communication records when you email or call our support team
How We Use Your Information
Your data helps us deliver quality financial analysis services tailored to Australian market conditions. We use this information responsibly and only for legitimate business purposes.
We analyse your business data to provide insights about industry trends, market positioning, and financial performance. This analysis helps you make informed decisions about your business strategy.
We never sell your personal information to third parties. Your business data remains confidential and is used solely to provide the services you've requested from quillariqent.
Data Storage and Security
We store your information on secure servers located in Australia, ensuring compliance with local privacy regulations. Our security measures include encryption, access controls, and regular security audits.
All financial data is encrypted both during transmission and while stored on our systems. We use industry-standard SSL certificates and maintain strict access protocols that limit who can view your information.
- Data encryption using AES-256 standard protocols
- Regular security updates and system monitoring
- Limited staff access on a need-to-know basis
- Backup systems with the same security standards
- Annual third-party security assessments
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.
You can request access to the personal information we hold about you, ask us to correct any inaccuracies, or request deletion of your data in certain circumstances. We'll respond to such requests within 30 days.
- Access your personal information and understand how we use it
- Correct any incorrect or outdated information
- Request deletion of your data when legally permissible
- Withdraw consent for data processing where applicable
- Complain to the Office of the Australian Information Commissioner
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Personal contact information is typically retained for seven years after your last interaction with us. Financial analysis data may be kept longer if required by Australian corporate law or taxation regulations.
When data reaches the end of its retention period, we securely delete it from all our systems, including backups. You can request earlier deletion in many cases by contacting our privacy team.
Third-Party Services and Sharing
We work with carefully selected service providers to deliver our financial analysis services. These partners are bound by strict confidentiality agreements and can only use your data for specified purposes.
We may share limited information with cloud hosting providers, email services, and analytics platforms. All these providers meet Australian privacy standards and are contractually obligated to protect your information.
- Cloud storage providers for secure data hosting
- Email services for communication purposes
- Payment processors for billing transactions
- Analytics services for website improvement
- Legal or regulatory authorities when required by law
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand how visitors use our services. Most cookies are essential for website functionality, while others help us analyse usage patterns.
You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality, but we'll always respect your choices about data collection.
Updates to This Policy
We review this privacy policy annually and update it when necessary to reflect changes in our services or privacy regulations. We'll notify you of significant changes via email or through our website.
Minor updates that don't affect how we handle your personal information may be made without notification. We encourage you to review this policy periodically to stay informed about our privacy practices.
Privacy Questions or Concerns?
Our privacy team is here to help with any questions about how we handle your personal information.
Email us at contact@quillariqent.com
Call us on +61 755 383 941
Write to us at 60 East St, Nowra NSW 2541, Australia
Last updated: March 2025